Privacy Policy
Email: info.loyalgod@gmail.com
We value your interest in our online store. Protecting your privacy is very important to us. Below, you will find detailed information about how we handle your data.
1. Access Data and Hosting
You can visit our website without providing personal information. Whenever you access a webpage, the web server automatically saves a server log file, which contains information such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data). This log file documents the access.
These access data are evaluated solely for the purpose of ensuring the smooth operation of the website and improving our offerings. This processing serves to protect our legitimate interests in a correct presentation of our offerings pursuant to Article 6(1)(1)(f) GDPR. All access data are deleted no later than seven days after your visit to the website.
Hosting:
Services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise described in this privacy policy, all access data and all data collected on this website are processed on their servers. If you have questions about our service providers or the basis of our collaboration with them, please contact us using the contact information provided in this privacy policy.
Our service providers are located in and/or use servers in the following countries that have been recognized by the European Commission as providing an adequate level of data protection: Canada, New Zealand, Japan, the United Kingdom, and the USA.
For the USA, there is an adequacy decision by the European Commission, provided that the respective service provider is certified. Until our service providers are certified, data transfers are based on standard contractual clauses adopted by the European Commission.
Our service providers are also located in and/or use servers in the following countries: Australia, India, and Singapore. These countries do not have an adequacy decision from the European Commission. Our collaboration with these providers is based on safeguards provided in the standard contractual clauses adopted by the European Commission.
2. Data Processing for Contract Fulfillment and Contact
2.1 Data Processing for Contract Fulfillment
We collect personal data if you provide it to us voluntarily as part of your order or when contacting us (e.g., via a contact form or email). Mandatory fields are marked as such, as this data is necessary for processing your order or request. Without this information, we cannot process your order or respond to your request. The data collected is evident from the respective input forms.
We use the data you provide to fulfill contracts and process your inquiries (including questions about warranties, performance, and legal updates) pursuant to Article 6(1)(1)(b) GDPR. Further details on data processing, particularly data sharing with service providers for order processing, payment, and shipping, can be found in the following sections of this privacy policy.
After the full execution of the contract, your data will be restricted for further processing and deleted upon the expiration of the statutory retention periods under Article 6(1)(1)(c) GDPR, unless you have expressly consented to further use of your data pursuant to Article 6(1)(1)(a) GDPR or we reserve the right to further use your data, which is permitted by law and described in this privacy policy.
2.2 Contact
As part of customer communication, we collect personal data necessary to process your inquiries pursuant to Article 6(1)(1)(b) GDPR if you voluntarily provide this data when contacting us (e.g., via a contact form or email). Mandatory fields are marked as such, as this data is required to process your inquiry. The data collected is evident from the respective input forms.
After the full processing of your inquiry, your data will be deleted unless you have expressly consented to further use of your data pursuant to Article 6(1)(1)(a) GDPR or we reserve the right to further use your data, which is permitted by law and described in this privacy policy.
3. Data Processing for Shipping
To fulfill contracts pursuant to Article 6(1)(1)(b) GDPR, we share your data with the shipping service provider responsible for delivering the ordered goods, insofar as this is necessary for delivery.
4. Data Processing for Payment Processing
For payment processing in our online shop, we collaborate with the following partners: technical service providers, credit institutions, and payment service providers.
4.1 Data Processing for Transaction Handling
Depending on the payment method you select, we transmit the data necessary for processing the payment transaction to our technical service providers (as part of order processing), the commissioned credit institutions, or the selected payment service provider, insofar as this is necessary for payment processing. This processing serves the fulfillment of the contract pursuant to Article 6(1)(1)(b) GDPR. In some cases, the payment service providers collect the data required for payment processing themselves, e.g., on their own website or through a technical integration during the order process. The respective privacy policies of the payment service providers apply.
If you have questions about our payment partners or the basis of our collaboration with them, please contact us using the contact information provided in this privacy policy.
4.2 Data Processing for Fraud Prevention and Payment Optimization
In certain cases, we transmit additional data to our service providers, which they use in combination with the data necessary for payment, to take measures to prevent fraud and optimize payment processes (e.g., invoicing, processing disputed payments, support with accounting) as part of order processing. This processing serves our overriding legitimate interests in fraud prevention and efficient payment management pursuant to Article 6(1)(1)(f) GDPR.
4.3 Identity and Credit Checks When Using Klarna Payment Services
If you choose payment services provided by Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we will request your consent in accordance with Article 6(1)(1)(a) GDPR to transmit the data required for payment processing and identity and credit checks to Klarna. Klarna uses credit agencies listed in its privacy policy to perform identity and credit checks. The information obtained about the statistical likelihood of payment default is used by Klarna to make a balanced decision about the initiation, performance, or termination of a contractual relationship. You may revoke your consent at any time by contacting us or Klarna. Please note that revoking your consent may result in certain payment methods becoming unavailable.
4.4 Identity and Credit Checks for Invoice Payments via PayPal and Ratepay
If you select "Invoice Payment" through Ratepay GmbH and PayPal (Europe) S.à r.l. et Cie, S.C.A., we will request your consent in accordance with Article 6(1)(1)(a) GDPR to transmit the data required for payment processing and identity and credit checks to Ratepay. Ratepay uses the obtained information to make a balanced decision about the initiation, performance, or termination of contractual relationships. You may revoke your consent at any time by contacting us or Ratepay directly. For more information on PayPal’s data protection practices, click here.
5. Email Marketing
5.1 Newsletter Registration and Tracking
If you subscribe to our newsletter, we will use the information you provide to send you regular email updates based on your consent in accordance with Article 6(1)(1)(a) GDPR. You can unsubscribe at any time by contacting us or clicking the unsubscribe link in the newsletter. After unsubscribing, your email address will be deleted unless you have expressly agreed to further use or we retain it for purposes allowed by law, as described in this privacy policy.
If you also consent to newsletter analytics, we will analyze your interactions with our emails in accordance with Article 6(1)(1)(a) GDPR to optimize future campaigns. This analysis may include open rates, click rates, and other interactions captured through embedded one-pixel technologies (e.g., web beacons, tracking pixels).
You can disable newsletter tracking at any time by contacting us or using the unsubscribe link in the newsletter.
5.2 Newsletter Delivery
Delivery and tracking may also be carried out by service providers acting on our behalf. For details about these providers and the basis of our collaboration with them, please contact us.
Our service providers are located in or use servers in countries recognized by the European Commission as having an adequate level of data protection, such as the United States. Data transfers to the USA are based on the European Commission’s standard contractual clauses.
6. Cookies and Other Technologies
General Information
To make your visit to our website more enjoyable and to enable the use of certain functions, we use cookies and similar technologies. Cookies are small text files automatically stored on your device. Some cookies are deleted at the end of your browser session (session cookies), while others remain on your device to recognize your browser during subsequent visits (persistent cookies).
Device Privacy
We use technologies that are strictly necessary to provide the online services you explicitly request. Storage or access to information on your device for these purposes does not require your consent.
For non-essential functions, storage or access to information on your device requires your consent. Please note that denying consent may limit certain website functionalities.
7. Social Media
7.1 Instagram Social Buttons
Our website uses social media buttons linked to platforms like Instagram. These are integrated as HTML links, meaning no data is transmitted to the platforms unless you click the respective button.
7.2 Instagram Presence
If you have given your consent in accordance with Article 6(1)(1)(a) GDPR, your data may be used for advertising and market research purposes when visiting our Instagram page.
8. Contact and Your Rights
8.1 Your Rights
You have the right to:
- Request Access: Obtain information about your stored data (Article 15 GDPR).
- Request Rectification: Correct inaccurate or incomplete data (Article 16 GDPR).
- Request Erasure: Delete your data, provided there are no legal retention obligations (Article 17 GDPR).
- Request Restriction: Restrict processing of your data under certain circumstances (Article 18 GDPR).
- Request Data Portability: Receive your data in a machine-readable format (Article 20 GDPR).
- File a Complaint: Lodge a complaint with a data protection supervisory authority (Article 77 GDPR).
8.2 Contact Information
For inquiries about the collection, processing, or use of your personal data, as well as requests for access, rectification, or erasure of your data, please contact us at:
+49 1577 2335304
General Terms and Conditions (GTC)
1. Scope
The following General Terms and Conditions apply to all orders made through our online shop. Our online shop is intended exclusively for consumers.
A consumer is any natural person concluding a legal transaction for purposes that are predominantly not attributable to their trade, business, or self-employed professional activity.
An entrepreneur is a natural or legal person or a legal partnership acting in the exercise of their trade, business, or self-employed professional activity when concluding a legal transaction.
2. Contract Partners, Conclusion, and Correction Options
The purchase contract is concluded with Samuel Weidner. By listing products in the online shop, we provide a binding offer to conclude a contract for those items. You can place products in the shopping cart without obligation and review your entries before submitting a binding order. The contract is finalized when you accept the offer by clicking the order button. You will receive confirmation by email immediately after placing the order.
3. Contract Language and Storage
The language available for concluding the contract is German. We save the contract text and send you the order details and our General Terms and Conditions in text form. For security reasons, the contract text is no longer accessible online after completing the order.
4. Contract Subject
4.1 Product Descriptions
The product description valid at the time of the order is part of the contract.
4.2 Product Images
Please note that individual screen settings (e.g., resolution and brightness) may cause slight differences between the displayed product colors and the actual colors. This does not affect your statutory warranty rights.
5. Delivery Conditions
5.1 Shipping Costs
Additional shipping costs may apply to the product prices listed. Details about shipping costs are provided with the respective offers.
5.2 Delivery Options
We deliver products to the delivery address specified during the ordering process. Unfortunately, self-collection of goods is not possible.
6. Payment
6.1 Prices
The prices at the time of the order apply. These are total prices and include statutory VAT.
6.2 Payment Methods
The following payment methods are available:
- Credit Card: Your card will be charged immediately upon order placement.
- SEPA Direct Debit: You authorize a SEPA direct debit mandate, and we will notify you at least one banking day in advance before debiting your account.
- Apple Pay: Works with the Safari browser and requires Apple Pay activation.
- Giropay: Requires an online banking-enabled account.
- Google Pay: Requires an active Google Pay account.
- Klarna: Offers installment or immediate payment options.
- PayPal: Requires a PayPal account, which is debited directly.
7. Warranty and Guarantees
7.1 Statutory Warranty Rights
All products in our shop are covered by statutory warranty rights.
7.2 Additional Guarantees
Details of additional guarantees, if any, can be found in the product descriptions or on information pages in the online shop.
8. Liability
We accept unlimited liability in the following cases:
- For injury to life, body, or health.
- For willful or grossly negligent breach of duty.
- For guarantee commitments, if agreed upon.
- Under the provisions of the Product Liability Act.
For cases of slight negligence, we are liable only for the breach of essential contractual obligations, limited to foreseeable damages.
9. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find here.
We are not obligated or willing to participate in a dispute resolution procedure before a consumer arbitration board.