FAQ

What are the shipping costs?

Of course, we cover all shipping costs to provide our customers with a unique shopping experience. For this reason, shipping is completely free!

What if I am dissatisfied?

We offer our customers a 30-day money-back guarantee. This means that if you encounter any problems or are dissatisfied, you can simply send us an email at:

office.pureshilajit@gmail.com. We will respond as quickly as possible to assist you with your issue.

How does the return process work?

To initiate a return process, simply send us an email at:

office.pureshilajit@gmail.com. We will get back to you as quickly as possible.

What payment methods do you accept?

We offer a wide range of secure payment methods:

  • PayPal
  • American Express (AMEX)
  • Apple Pay
  • Google Pay
  • Klarna
  • MasterCard
  • Shop Pay
  • UnionPay
  • Visa

Can I track my package?

Yes, as soon as your package has been shipped, we will send you a tracking number via email. If you have any questions or issues, feel free to contact our customer service at any time.